Returns, Privacy, and Terms and Conditions


RETURNS AND REFUNDS

When you hire True Life Recordings, our best efforts at providing a satisfying life story experience are yours.

For whatever reason, a life story interview that has not been provided in whole or in part may be returned within 30 days of purchase and prior to 24 hours of a scheduled story appointment. Refunds are issued in the same form of payment as purchased. Please allow up to 7 days for the credit to process and appear. Purchases by check will be refunded 10 business days after date of purchase.

ORDER CONFIRMATION AND SCHEDULING YOUR LIFE STORY

An email confirmation of your purchase will be sent within 24 hours of payment verification. Within 1 business day of payment confirmation, using provided information, we will contact you about completing and returning a pre-interview survey prior to scheduling the interview.

PRIVACY POLICY

Your privacy and the security of your personal information is very important to us. Without exception, all content is held under complete privacy. We do not share or sell any of your personal information or interview content.

When you visit a site like ours, your browser sends information called log data to the site which is received and identified and our site follows this commonplace protocol. The information about a visit can include your computer’s internet protocol (IP) address, browser type, the date and time of pages visited and other statistics. Information about you and your visit is used for providing and improving this site and contacting or identifying you. We do not share your information and we do not SPAM or send unsolicited email based on such information. By using our site, you agree to the collection and use of information in accordance with this policy. This policy was updated February 25, 2017.

TERMS AND CONDITIONS

Use of this site indicates you understand and agree to the following terms and conditions.

Copyright Notice

Our site www.trueliferecordings.com and all of its content, including but not limited to the text, images is copyright © 2017 True Life Recordings, LLC.

Use Restrictions

• The following uses of this site are prohibited:

• Collecting information about or contained in this site and its users

• Using this site for competitive purposes

• Using this site while representing oneself as another person

• Changing any content or information in this site

• Using any automatic device or software that searches, collects, uses, monitors, copies or changes information or content in this site.

• Distributing computer code to this site or using this site for such purpose

• Using this site for purpose of violating city, state, national or international laws or in a way reasonably understood as intending to harm others

Any of the above restricted activities result in termination of access and use of this site.

Third Party Sites

Third party web sites that may be available to link to from our site have their own terms and conditions for you to read and understand and we are not responsible for those sites. Further, a link to a third party site does not indicate in any way that we endorse, sponsor, or authorize any such third party sites. Access to such sites is at your own risk.

Disclaimer

Users assume all responsibility and risk for the use of this site including the unlikely occurrences of content error, computer viruses, other harmful components, and anything accessed through a link to any third party site.

Submissions

Although the personal information you provide to place an order with us is handled as confidential information, other submissions such as reviews, postings, or comments are non-confidential and are not part of our privacy policy.

Submissions such as reviews, postings, and comments or other information cannot be threatening, defamatory, unlawful, obscene, infringement of intellectual property rights, privacy invading, or harmful to third parties. In addition, submissions cannot solicit commercial activities, contain software, political messaging, or contain or relay any mass messaging including any form of spam. Submissions cannot be made by any person of misrepresented identity, entity, or origin of content.

By submitting or posting to our site you allow us a royalty-free and perpetual use of the content including the rights to modify and publish your content at our discretion. You also agree by posting to our site that you own, or control the rights to the content of the material submitted; the content is accurate to the best of your knowledge; and will not harm a person or entity. You also agree that true life recordings cannot be held responsible in any manner for any direct or indirect claims resulting from the content of a submission. You are solely responsible for the legality and appropriateness of the content of your submission. We reserve the right to remove any content for any reason. 

Communities we serve

Minneapolis and St Paul Minnesota and Western Wisconsin including the cities of: Minneapolis, Edina, Richfield, Bloomington, Eden Prairie, Plymouth, Hopkins, St Louis Park, Crystal, Brooklyn Park, Brooklyn Center, Roseville, Columbia Heights, Shoreview, New Brighton, Moundsview, White Bear Lake, Mahtomedi, Maplewood, Little Canada, Oakdale, Lake Elmo, Stillwater, Woodbury, Lakeland, Afton, Hastings, Cottage Grove, Eagan, Newport, Inver Grove Heights, Mendota Heights, Rosemount, Lakeville, Apple Valley, Farmington, Red Wing, Maiden Rock, Ellsworth, Hager City, Diamond Bluff, Oak Grove, River Falls, Hudson, Baldwin, Prescott. Outer locations to some cities require a nominal travel fee.


© True Life Recordings 2017       Minneapolis / St Paul, Minnesota and Western Wisconsin      Returns, Privacy, and Terms and Conditions